HOW DO I PLACE AN ORDER?
You can place an order through our website or contact us directly via email at firstname.lastname@example.org and we will be more than happy to help!
We require every order for delivery to be placed by Tuesday at 5pm of the same week.
WHEN AND WHERE DO YOU DELIVER?
We deliver to:
~Edinburgh on Thursday between 2.30pm and 5pm;
~East Lothian on Friday between 2.30pm and 5pm.
HOW MUCH DOES DELIVERY COST AND IS THERE A MINIMUM ORDER?
Our delivery fee is £4 for both deliveries to East Lothian and Edinburgh.
There is a minimum order of £20.
WHAT IF I’M NOT HOME FOR DELIVERY?
We kindly ask you to leave us a note with instructions on where to safely leave your delivery if you will not be at home on your delivery day.
Leaving a cooler bag is always best to make sure the product stays as fresh as possible until you come back home.
CAN I CANCEL OR MAKE CHANGES TO MY DELIVERY AT ANY TIME?
Changes to your order can be made up to 48 hours prior your delivery day.
In case of a cancellation within the 48 hours, we will process a refund and it will reach your account between 1-3 working days.
HOW LONG CAN I STORE IT FOR? CAN I FREEZE IT?
We suggest to consume the product on the same day of delivery or the following day. For example, if you ordered your fresh pasta to be delivered on a Friday, we recommend it to be consumed on Friday evening or Saturday at the latest.
Most of our products can be frozen and kept up to 3 months apart from the “Uovo in Raviolo”. Just place everything in the freezer as soon as received.
You will have to defrost the sauces before reheating them, but cook the pasta straight from frozen in salted boiling water and just add 1-2 minutes to the cooking time.
DO YOU PRODUCE A GLUTEN FREE OR VEGAN PASTA?
We do not produce any gluten free pasta due to the nature of our business.
It would be impossible to guarantee a 100% gluten free product when produced in an environment where wheat is the main ingredient used.
We do produce every now and then vegan products, just ask us and we can guide you toward the right direction!
IS ANY OF YOUR PRODUCT SUITABLE FOR VEGETARIANS?
Some of our products are! If you are unsure just contact us and we can help you choose.
We use parmesan in our pasta fillings but if pre-ordered, most times, we can organise it without.